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Organization: Food Forward, Inc. – a 501 (c)(3) nonprofit
Position: Food Recovery Agency Relations Coordinator
Hours: Full-time, non-exempt hybrid
Salary: $22 – $24 hourly
Location: North Hollywood, CA + Ventura, Bell and various So. Cal locations

Position Overview: The Agency Relations Coordinator will report to the Agency Relations Manager and play a key role in establishing and deepening relationships with Food Forward’s receiving agency partners across Southern California. The primary goal of this position is to help strengthen ongoing partnerships through outreach and engagement while enhancing support for efficiency and accountability in distributing millions of pounds of fresh produce to receiving agencies across Southern California. This position will be primarily based out of Food Forward’s headquarters in North Hollywood, with occasional work out of our office in Ventura and our warehouse in Bell. The position will also require regular travel to visit receiving agencies, primarily in LA County, but also those located in Ventura County and beyond.

Food Forward seeks an organized, outgoing, and detail-oriented Agency Relations (AR) Coordinator with strong communication and data-management skills. The ideal candidate is passionate about food justice, hunger relief, and community-building. The AR Coordinator will focus their efforts on facilitating the distribution of recovered produce throughout Southern California. The AR Coordinator will achieve this by gaining an intimate knowledge of our receiving agencies and their needs and by collaborating with the Food Forward program staff to understand the timing, quantity, quality, and types of produce being donated to Food Forward. Having a collaborative mindset, with the ability to balance the needs of Food Forward with those of receiving agencies, will be critical to the success of this position.

Core Responsibilities:

● Support in the onboarding and program placement of all new receiving agencies
● Serve as a point of contact with partner agencies and maintain strong agency-partner relationships.
● Coordinate, schedule, and track receiving agencies produce pick-ups.
● Maintain and update receiving agency data in Food Forward’s data management systems in an accurate and timely manner.
● Assist in the processing of weekly, monthly, and annual reports
● Maintain and update programmatic & administrative materials as they relate to Agency Relations
● Conduct on-site receiving agency visits to deepen relationships, strengthen communications, ensure compliance, and provide feedback on programming
● Ad hoc duties as assigned

Minimum Requirements:

● Bilingual: Proficient in English and Spanish required
● Proven effective data and project management skills
● Excellent written and verbal communication, analytical and presentation skills
● Strong ability to prioritize projects and meet deadlines
● Proficiency in Microsoft Excel and Google Workspace
● Willingness to travel regionally regularly and work a flexible schedule, including the possibility of early hours and weekends

How To Apply: Send a cover letter and resume in PDF to [email protected]. The subject line should read, Agency Relations Coordinator (Your Name). The cover letter must include answers to the following: 1) Where did you discover this listing? 2) If you were a variety of produce, what would you be and why?

No phone calls. Please follow these instructions to ensure that we process your application. Food Forward is committed to diversity, equity, and inclusion and strongly encourages applications from people of color, women, LGBTQ+ individuals, and those with protected class backgrounds. We value the individuals we hire and look forward to creating a positive work environment for all identities.

Organization: Food Forward, Inc. – a 501 (c)(3) nonprofit
Position: Custodian
Hours: Full-time, non-exempt hybrid
Salary: $22.75 hourly
Location: Bell

Position Overview: Food Forward seeks a hardworking and self-motivated custodian passionate about making spaces clean, safe, and conducive to efficient operations.  The Custodian will be responsible for upkeep and general maintenance of Food Forward’s Pit Stop, a produce warehouse and office space of about 30,000 sqft.  The Custodian will report to the WRP Warehouse Manager and work closely with Food Forward’s Operations Manager and other warehouse staff members to keep operations running smoothly.  The ideal candidate will view their work through a safety and efficiency lens and speak up when there are issues or improvements to be made.  This new position at Food Forward will require flexibility and the ability to adapt to changing needs and situations.  This position will also be expected to help with special events and other projects or work at our two different warehouse locations.  Above all, this position will  have a safety-first mindset and be a strong team player by helping us prevent injuries and thinking about how to create safe, efficient working environments across the Organization

Core Responsibilities:

• Sweep, Scrub, Mob, and Vacuum floors.
• Maintain walk-in coolers on a monthly and quarterly basis.
  • Cleaning and preventative maintenance
  • Floor drain maintenance, clean and free from clogs
• Collect/Empty Trash cans
• Dusting all surfaces (walls, furniture, and equipment)
• Cleaning, organizing, and restocking offices, restrooms, and dining areas
• Follow cleaning procedures
• Follows procedures for the use and storage of chemical cleaners and power machinery to prevent damage to floors and fixtures
• Perform routine maintenance activities inside and out.
• Notifies managers/supervisors regarding the need for repairs or additions to building operating systems
• Follow proper disposal requirements for hazardous waste items.
• Upkeep and perform safety checks following the Injury and Illness Prevention Plan.
• Coordinate with contractors and vendors.
• Ad hoc research
• Any other duties as needed and assigned by the managers/supervisors

Minimum Requirements and Qualifications:

• Bilingual, Spanish and English
• Knowledge of standard cleaning methods and procedures
• Experience with using cleaning equipment, including vacuum cleaners, floor buffers, and cleaning solutions
• Knowledge of occupational hazards safety rules (OSHA)
• Communication skills
• Computer skills – Google and Microsoft Suites, Internet, etc…

Physical Requirements:

• Ability to repeatedly lift and carry materials weighing up to 50 pounds.
• Ability to sit, stand, walk, climb stairs and ladders, bend, lift, twist, kneel, crouch, crawl, pull, push, carry, grasp, reach and stoop as needed.
• Ability to perform repetitive motion for long periods of time
• Ability to work both indoors and outdoors

How To Apply:

Send a cover letter and resume in PDF format to [email protected]. The subject line should read, WRP Custodian (Your Name). The cover letter must include answers to the following: 1) Where did you discover this listing? 2) If you were a variety of produce, what would you be and why?

No phone calls. Please follow these instructions to ensure that we process your application.

Food Forward is committed to diversity, equity, and inclusion and strongly encourages applications from people of color, women, LGBTQ+ individuals, and those with protected class backgrounds. We value the individuals we hire and look forward to creating a positive work environment for all identities.

Hours: Full-time, Exempt, Hybrid
Location: North Hollywood, CA
Salary: $105,000-110,000

Position Overview: Food Forward seeks a motivated nonprofit leader experienced in fundraising operations and project management. The Associate Director, Operations & Annual Giving is a new position that will play a key role in solidifying Food Forward’s growth trajectory by enhancing the operational efficiency of our Development team. The ideal candidate is a strategist who can work collaboratively across teams to innovate systems and build scalable revenue streams that will serve our mission. Critical skills include strong verbal and written communication, the ability to translate data into strategy, and the ability to lead projects with calm and clarity.

Working with the Chief Development Officer, the Associate Director will provide new capacity to a high-performing team. Success in year one will include:

• Creation of a new KPI/benchmark reporting workflow that motivates and provides learning for the Development team and the organization’s leadership;
• Successful management of the schedules and deliverables for at least three fundraising campaigns throughout year one, including analysis of results towards a benchmarked increase over previous year;
• Completion of a compliance review and recommendations for improved donor experience (such as acknowledgments, vetting, disclosures, etc);
• Demonstrate a deep understanding of Food Forward’s mission and donor base.

CORE RESPONSIBILITIES

Responsible for strategy and implementation of:

Department Operations, including:

• Team dashboards, benchmarks, KPIs, and progress toward strategic plan goals
• Gift processing and donor services, including timely and accurate acknowledgments and other compliance that ensure positive donor connections
• Department timelines for campaigns, events, cross-department operations, team meetings
• Department database and technology, including CRM (Salesforce), donation processing (current: Classy), additional campaign tools, equipment, shared file systems
• Financial reporting, reconciliation, and compliance, coordinating the Development and Finance departments
• Tracking department deliverables, including fulfillment, partner benefits, key statistics

Annual Giving, including:

• Annual plan for the annual giving/scaled income stream (focus: individuals), including strategy, goal tracking, team workplans
• Campaign management coordinated with the Communications team, including strategy, timelines, production (eg. mail), reporting
• Digital fundraising and stewardship with the Communications team, including regular analytics reviews, testing, acquisition, visibility tracking
• Pipeline strategy, processes, and tools to manage prospects and increase support, coordinating with Major Gifts Officer
• Special projects to increase the organization’s visibility to build a donor base, such as affiliate groups and third-party validator websites
• Regular reporting on budget benchmarks and cashflow
• Analytics and content for performance reports to leadership and the Board of Directors, including benchmarking to industry standards
• Income forecasting and data-informed growth strategies for future years

Staff Supervision and Administration, including:

• Supervise two: Development Operations Supervisor (database specialist) and Coordinator
• Contract management
• Ongoing learning for process improvements that incorporate best practices, inspire team performance
• Organization-wide initiatives as needed

QUALIFICATIONS

• 7-10+ years of work experience, including 5+ years of specifically nonprofit development/fundraising leadership
• Demonstrated expertise in nonprofit financial management, analytics reporting, fundraising compliance
• Experience preferred: Salesforce CRM, donation processing systems, project management tools, staff supervision

BENEFITS

• Medical, Vision, Dental, and Life Insurance coverage, Retirement with 3% employer matching, Generous Sick Days, paid time off, and Holiday allocation
• Cell phone and WIFI allowance

HOW TO APPLY

Send a cover letter and resume in PDF to [email protected]. The subject line should read Associate Director, Operations & Annual Giving, and your name. In the body of the cover letter, include 1) Where did you discover this listing, and 2) If you were a variety of produce, what would you be and why?

Food Forward is committed to diversity, equity, and inclusion and strongly encourages applications from people of color, women, LGBTQ+ individuals, and those with protected class backgrounds. We value the individuals we hire and look forward to creating a positive work environment for all identities.